Hello! I'm Rob

 

I am a technology manager who loves solving problems using technology solutions. From the power user to the novice no one has all the answers. Leaning on collaboration and teamwork I understand I may not have all the solutions but WE do. 

 

Deep down I’m a tech and numbers geek. A Finance M.B.A. with a concentration in International Business, Excel is my most powerful weapon. Bad data leads to bad decisions. Good data leads to enlightenment, empowerment and improvement. Fact based decisions are where it’s at!

 

I love fixing what’s broken and thrive on creating that which is needed.

Robert J. Rak

Consumer technology geek, Excel and numbers wonk. Helping others automate and simplify day to day tasks via technology does it for me.

 

Email:

robert.rak@rjrak.com 

 

LinkedIn Profile:
http://www.linkedin.com/in/rjrak
 
EDUCATION

SETON HALL UNIVERSITY

A graduate assistantship in the School of Business computer lab allowed me to earn my degree full time with tuition fully paid and a monthly stipend. I majored in Finance with a certificate in International Business. 

1993-1996

Master of Business Administration

1990-1996

Bachelor of Science

SETON HALL UNIVERSITY

By keeping a full-time class schedule, working full time and living at home I was earned my degree with minimal student loans. Thanks to a full slate of summer courses and college credits earned in high school I graduated in three years. 

EXPERIENCE
SKILLS

Strategic Business & Organizational Planning

Crisis Management

Process Improvement

Client and Vendor Relationship Management

Team Building

Problem Solving

 
 
 

BNY MELLON

I created and managed a dedicated white glove 24x7 Executive Support team for the C-Suite. We are proactive, adaptable enablers with the goal of allowing our busy clients to focus on their jobs without getting distracted by technology struggles.

 

I also managed our Event Operations team consisting of Audio/Visual Professionals supporting Video Conferencing, Town Halls and Event Productions.

 

Finally, I managed a team responsible for global reporting and oversight for our organization. Excel is my most powerful weapon. 

I previously created, piloted and expanded the Digital Cafe, our internal Apple Genius Bar like service. After growing the concept by over 400% I turned it over to a peer to manage on an on-going basis.

2007-2017

Vice President, Head of Platinum Service

2000-2007

Assistant Vice President, Desk Side Services

UBS

I managed a desktop support team covering business units including Fixed Income Trading, Equities Trading, Stock Options Finance, Managed Accounts and the Private Client Group. We excelled under pressure, recovering from events like the Slammer Virus, the New York City blackout and setting up office space for several firms displaced by 9/11.

BNY Mellon

I'm starting a new role around access control technology. More to come!

1997-2000

Consultant

2018-Present

Vice President, Global Corporate Security

THE PRINCETON GROUP

I completed assignments including: Network Administrator at Morgan Stanley, Windows NT Rollout Manager at Unilever Research and Trading Floor Technology Manager at Bright Trading.